Pre-Sales, Ninja Mart (Kluang, Johor)

Responsibilities • Drive sales within assigned territory (Kluang, Johor) and customer portfolio.

• Develop and maintain active outlets and identify new business opportunities.

• Execute promotions, trade programmes and other commercial initiatives.

• Follow up and collect outstanding payments from assigned customers/outlets.

• Monitor due and overdue balances and escalate collection issues where required.

• Maintain proper follow-up on customer payment commitments.

• Complete assigned outlet visits and route activities.

• Manage daily field activities effectively to support sales, collection and customer servicing.

• Comply with working hours, reporting arrangements and field schedules.

• Provide timely updates and reports to the immediate supervisor.

• Support customers and resolve or escalate sales, delivery or payment-related issues.

• Comply with Company policies, SOPs and reasonable management instructions.

Requirements • Relevant experience in sales, preferably FMCG, retail distribution or related industries.

• Good sales, negotiation and customer service skills. 

• Able to manage field activities, customer accounts and collection responsibilities independently.

• Minimum SPM or equivalent.