Business Analyst

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will • Gather, analyze, and document business, product, and user requirements for new features and product improvements

• Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals

• Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria

• Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented

• Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams

• Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date

• Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities

• Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you • 2+ years of experience as a Business Analyst or Product Owner within software development environments

• Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies

• Proven experience gathering, documenting, and managing functional and non-functional requirements

• Strong experience writing user stories, use cases, acceptance criteria, and product documentation

• Understanding of product metrics, A/B testing, and data-driven decision making

• Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification

• Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity

• Proficiency with Jira, Confluence, or similar collaboration and project management tools

• Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences

• Strong analytical thinking, attention to detail, and problem-solving skills

• Ability to manage multiple priorities and work effectively in a fast-paced product environment

• Proactive mindset with a strong sense of ownership and accountability

• Upper-Intermediate (B2) English or higher

Would be a plus • Practical experience working with third-party integrations, APIs, and external 

• Previous experience in QA, Technical Support, or Software Development roles

• Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer • Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events

• Up to 10 additional days off for public holidays

• 100% medical insurance coverage

• Sports and equipment reimbursement

• Team building events, corporate gifts, and stylish merch

• Maternity Recovery Support Allowance

• Financial and legal support

• Position retention and support for those who join the Armed Forces of Ukraine

• Participation in social initiatives supporting Ukraine

• Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 

• Modern equipment or depreciation of your own tools

• Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

• 70% of our heads and leads have grown into their roles here – so can you!

• Performance-oriented reviews and Individual Development Plans (IDPs)

• Reimbursement for professional courses and English classes

• Corporate library, book club, and knowledge-sharing events

Hiring process • Intro call

• Technical interview

• Final  interview

• Reference check

• Offer

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