Administrative Assistant - Sales

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.   We currently have a full-time opening in our Phoenix, AZ office. Our position is for 40 hours per week at $19.75 per hour.

Job Responsibilities • Preparing for daily client visits

• Prepping clothing to be delivered

• Locating necessary client information (A/R balances, sales sheet)

• Updating sales materials regarding fabrics/options

• Coordinating and maintaining all client orders/files

• Communicating with clients:

• Setting up appointments

• Providing status of orders

• Scheduling deliveries

• Sending reminders

• Supporting the sales efforts of the sales professional by:

• Communicating regularly with the sales professional and other members of the store team

• Meeting with the sales professional to set goals

• Managing daily calendar

• Organizing inventory

• Pursuing efficiencies for processes and communication

• Picking up and delivering client items as needed

• Prospecting new clients using internet and social media applications

• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter

• Entering referrals into proprietary system

• Sending introductory and promotional messages

• Creating call lists/hot lists

• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors

• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria: • Confident, independent worker

• Strong communication skills (verbal, written, listening)

• Excellent organizational skills

• Outstanding time management skills

• Professional customer service skills

• Social Media savvy (especially on LinkedIn & Instagram)

• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

• Possesses basic accounting skills (such as balancing accounts)

• Enjoys being flexible and multitasking

• Motivated to tackle challenges

• Yearns to work in a fast-paced team environment

• Able to bend and lift 30 lbs.

• Valid Driver’s License required (Exception: larger metropolitan areas)

• Two years office-related experience is preferred.

• Experience with a sales-oriented environment is a plus!