Facilities Operations Manager

What You'll Do • Manage all facilities vendors, including janitorial, security, beverage, pantry, office supply, waste management, and utility providers. You’ll hold every partner to a high standard through routine walkthroughs of the facility. 

• Define scopes of work, write RFQs, and award facilities contracts, with support from our Construction/Facilities Manager and Procurement team. 

• Own the day-to-day operations of the facility, making sure it’s clean, organized, fully stocked, and ready for visitors at all times. 

• Serve as the first point of contact for facilities tickets, issues, and repair requests. When something breaks, you’re the one who makes it right. 

• Lead security and reception at the front of house, creating a welcoming and organized experience for every visitor. 

• Support space planning efforts as our team grows. 

• Own furniture projects from start to finish, from planning through delivery and setup. 

• Coordinate on-site logistics like machine and equipment deliveries and installs, keeping disruption to operations at a minimum. 

• Drive continuous improvement by finding ways to boost facility reliability, reduce costs, and build processes that scale with the company. 

• Build response plans, service relationships, and contingency procedures for critical building utilities so production stays up and running. 

What We're Looking For • Be awesome! Be the kind of person you want to work with! 

• 3+ years of experience in workplace or facilities services in a larger environment (100 to 200 employees; 100,000+ sq ft facilities) 

• Excellent customer service and communication skills 

• Strong time management and multitasking skills, with a natural sense of urgency. You enjoy juggling many different tasks in a single day. 

• A sharp eye for detail and the ability to catch issues early so nothing falls through the cracks 

• Highly organized, with a talent for building processes, maintaining standards, and managing multiple priorities 

• A proactive problem solver who can assess a situation, find the solution, and bring in the right resources to get it done 

• Experience managing vendors, maintenance programs, and facility operating budgets 

Bonus Points • Familiarity with security best practices for ITAR-regulated facilities 

• Experience implementing facility management or preventive maintenance systems 

• Experience developing annual operating budgets and long-term maintenance forecasts 

Good to Know • This position may require occasional weekend or off-hours work.