Senior Premier WFM Consultant

Accountabilities: • Serve as the primary functional consultant for an assigned portfolio of Premier Services clients, providing strategic guidance and aligning UKG Pro Workforce Management capabilities with business and workforce priorities.

• Build and maintain WFM roadmaps that translate client objectives, workforce challenges, and technology opportunities into prioritized plans of work.

• Lead complex UKG Pro WFM initiatives from end to end, coordinating delivery activities, stakeholders, dependencies, risks, timelines, and client expectations.

• Design, configure, validate, and optimize advanced UKG WFM solutions that address business requirements while following established leading practices.

• Develop high-quality client-facing deliverables, including solution documentation, testing artifacts, training materials, and recommendations that support successful adoption.

• Lead client meetings that facilitate decisions and maintain clear alignment around project status, risks, priorities, dependencies, and next steps.

• Proactively identify opportunities for system optimization, additional training, and services that improve account health and increase long-term client value.

• Manage priorities, scope, and contracted capacity across assigned accounts, adapting delivery plans when client demand exceeds available hours or resources.

• Develop accurate effort estimates and support forecasting, staffing, and resource planning while identifying, communicating, and mitigating delivery, scope, timeline, resource, and client risks.

• Mentor consultants and new hires, facilitate knowledge sharing, and contribute to initiatives that improve consulting practices and strengthen the broader Premier Services organization.

• Consistently deliver a high standard of customer service by guiding clients, anticipating their needs, and exceeding expectations throughout the engagement lifecycle.

Requirements:

• Bring 5–7 years of UKG partner consulting experience with demonstrated delivery experience across UKG Pro Workforce Management, formerly known as UKG Dimensions.

• Demonstrate expert-level knowledge of UKG Pro Workforce Management, particularly timekeeping, accruals, and additional WFM modules.

• Have a proven ability to build lasting client relationships and guide stakeholders toward effective solutions in a consulting, advisory, or client-facing environment.

• Demonstrate strong communication and interpersonal skills, with the ability to collaborate effectively with clients, consultants, internal teams, and other stakeholders.

• Have experience managing multiple projects or workstreams simultaneously while maintaining delivery quality, timelines, and client satisfaction.

• Be comfortable working independently in a fully remote environment, taking ownership of projects and making sound decisions with appropriate stakeholder communication.

• Be willing and able to travel up to 40% as required to support client engagements.

• A Bachelor’s degree from an accredited university is preferred.

• Experience with UKG Pro WFM Attendance, Absence, Analytics, and/or Boomi integrations is preferred.

• Demonstrate strong organizational, prioritization, problem-solving, and risk-management skills, with the ability to manage complex client needs and competing demands.

Benefits:

• Competitive base salary of $100,000–$140,000 USD , with bonus potential.

• Comprehensive benefits, perks, and paid time off package.

• Fully remote work environment with flexibility and significant autonomy.

• Opportunity to independently own projects and drive their long-term success.

• Direct client-facing responsibility and the opportunity to build trusted advisory relationships.

• Exposure to complex UKG Pro Workforce Management implementations, optimization initiatives, and multiple WFM modules.

• Opportunities to share expertise, mentor consultants and new hires, and contribute to knowledge-sharing and practice improvements.

• Flexible consulting environment within an award-winning workplace culture.

• Up to 40% travel based on client and project requirements.

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