SAP SuccessFactors EC/ECP Senior Consultant

Accountabilities: • Provide ongoing support and maintenance for SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP), with a focus on payroll operations in the United States and Canada.

• Act as a key point of contact for users, monitoring support requests and coordinating the resolution of incidents and business-related issues.

• Analyze requirements and incidents reported by business teams, identifying root causes and translating business needs into appropriate system solutions.

• Configure the SAP SuccessFactors environment and implement corrections or adjustments to resolve inconsistencies and maintain process stability.

• Execute unit and integrated testing, validating system changes and ensuring that solutions work effectively across relevant payroll processes.

• Collaborate closely with functional, technical, and business teams to investigate issues, implement improvements, and maintain stable and reliable payroll operations.

• Support the continuous improvement of EC and ECP processes by identifying opportunities to optimize configurations, resolve recurring issues, and improve the user experience.

Requirements:

• Demonstrate proven professional experience with SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP), including hands-on support and configuration.

• Have strong knowledge of payroll processes applicable to the United States and Canada, with the ability to understand regional requirements and operational impacts.

• Bring experience with SAP SuccessFactors configuration, support, and implementation activities, ideally across complex or global environments.

• Be capable of analyzing business processes and requirements, identifying challenges, and proposing practical and effective technology solutions.

• Have experience with functional testing, validation activities, troubleshooting, and correcting system or process inconsistencies.

• Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with users, stakeholders, and cross-functional teams.

• Have advanced English proficiency as a mandatory requirement for daily collaboration in a global environment.

• Bring up to 10 years of professional experience, as candidates within this experience range will be prioritized.

• Experience working on global projects and collaborating with international teams is considered a strong advantage.

Benefits:

• Opportunity to work with SAP SuccessFactors Employee Central and Employee Central Payroll in a global environment.

• Exposure to payroll operations supporting both the United States and Canada .

• Hands-on experience across support, configuration, testing, troubleshooting, and continuous improvement.

• Collaboration with functional, technical, and business stakeholders across international teams.

• Opportunity to contribute to the stability and optimization of critical payroll processes.

• Professional growth through exposure to global SAP SuccessFactors projects and international working environments.

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