KYC/KYB Operations Lead - Hospitality & Complex Entities

Accountabilities • Conduct end-to-end  KYC/KYB reviews  for hotel and hospitality entities, including business verification, ownership identification, and signatory authority validation.

• Manage complex cases involving hotel groups, management companies, franchise arrangements, and other non-standard organizational structures, providing escalation support when required.

• Perform periodic reviews of existing partners to maintain compliance with applicable  AML, CTF, and KYC  requirements.

• Investigate and map complex ownership structures, including layered beneficial ownership chains and non-obvious organizational relationships.

• Prepare, coordinate, and manage onboarding documentation packages, including electronic signature workflows.

• Monitor onboarding dashboards and provide clear, timely status updates to internal stakeholders.

• Communicate confidently with business and sales-facing teams, explaining compliance requirements and appropriately challenging requests that do not meet policy.

• Partner with technology teams to identify opportunities for automation, workflow optimization, and operational efficiency.

• Collaborate with Legal, Compliance, Sales, and Risk teams to facilitate effective onboarding and review cycles.

• Manage work effectively across multiple time zones as part of a globally distributed team supporting US, EMEA, and APAC entities.

Requirements

• 5+ years of overall compliance experience , including at least  2–3 years of specific KYC/KYB, AML, or financial crime compliance experience .

• Demonstrated experience onboarding or reviewing complex business entities is strongly preferred; direct hospitality industry experience is not required.

• Strong ability to analyze ambiguous and non-standard organizational structures, including franchise models, multi-property ownership, and layered beneficial ownership.

• Background in  KYC/KYB or onboarding operations  is preferred; transaction monitoring- or sanctions-only experience does not align with the core requirements of the role.

• Strong autonomy and self-direction, with the ability to independently manage a caseload and an entire business vertical with minimal oversight.

• Excellent written and verbal English communication skills, with the confidence to work with stakeholders across functions and seniority levels.

• Experience working with globally distributed teams and stakeholders across multiple regions and time zones.

• Familiarity with e-signature and document workflow platforms such as  DocuSign  is a plus.

• SQL or reporting-tool experience is beneficial but not required.

• Comfortable adopting new technologies and  AI-assisted workflows  to improve compliance efficiency and operational processes.

• No specific degree is required; relevant professional experience is prioritized over formal education.

• Must be authorized to work in the United States.

Benefits

• $45–$57 per hour , depending on experience.

• Fully remote position within the United States.

• Full-time schedule of  40 hours per week .

• Core collaboration hours approximately  7:00 AM–3:00 PM Pacific , with flexibility to support stakeholders globally.

• 6-month contract , with potential extension based on performance and business needs.

• Three positions available , with all roles targeted to start concurrently on September 22, 2026.

• Structured  30–45 day onboarding and training period  before transitioning into hospitality-specific casework.

• High degree of autonomy and ownership over a dedicated compliance caseload and business vertical.

• Opportunity to collaborate with global Legal, Compliance, Sales, Risk, and technology teams.

• Exposure to complex KYC/KYB challenges, process automation, and AI-enabled compliance workflows.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1