Director Pharmacy Services - Specialty Clinical Programs

Accountabilities: • Provide comprehensive oversight and accountability for pharmacy practice, medication-use processes, and transitions of care across assigned areas.

• Lead, mentor, motivate, and develop pharmacy leaders and staff while fostering strong engagement, teamwork, and professional growth.

• Ensure optimized, effective, patient-centered care across the full spectrum of pharmacy services.

• Evaluate existing pharmacy practices, identify opportunities for improvement, and lead the development and implementation of new programs and services.

• Strengthen the pharmacy practice model by integrating pharmacists and pharmacy technicians as essential members of the broader healthcare team.

• Provide leadership support for performance management, staff development, recruitment, and hiring activities.

• Establish and monitor standards, clinical and operational activities, quality measures, patient satisfaction indicators, and performance metrics.

• Analyze medication utilization, costs, and trends and collaborate with physicians and other healthcare professionals to address medication management opportunities.

• Develop and oversee evidence-based medication therapies, cost-containment initiatives, and cost-saving protocols.

• Maintain financial accountability for assigned areas, including budgeting, business planning, financial forecasting, and achievement of financial objectives.

• Use quality and operational data to monitor revenue, expenses, staff productivity, clinical outcomes, and overall pharmacy performance.

• Establish, communicate, monitor, and continuously improve performance parameters for pharmacy services in collaboration with leadership.

• Ensure compliance with accreditation, regulatory, corporate, local, and federal requirements, including the development, revision, and auditing of policies and procedures.

• Ensure appropriate collaborative practice agreements are maintained across assigned practice areas.

• Provide clinical oversight for the Specialty Patient Management Program and guide specialty pharmacy clinical activities.

• Lead and develop performance improvement initiatives in collaboration with Human Resources and other relevant partners.

• Direct corporate compliance activities for specialty pharmacy services, including planning, implementation, monitoring, and continuous improvement.

Requirements

• Bachelor’s degree in Pharmacy is required; a Doctoral degree in Pharmacy is preferred.

• At least 7 years of related professional experience.

• A minimum of 5 years of experience managing people, processes, or projects.

• Active pharmacist licensure in Pennsylvania.

• Demonstrated leadership experience within pharmacy practice, clinical programs, healthcare operations, or a related environment.

• Strong mentoring and people-development capabilities, with the ability to empower teams and build effective pharmacy leadership.

• Experience overseeing pharmacy operations, clinical programs, medication-use processes, quality initiatives, and performance improvement.

• Strong understanding of financial management, budgeting, operational metrics, productivity, and clinical performance measurement.

• Ability to analyze medication utilization, costs, and trends and translate findings into actionable strategies.

• Strong knowledge of regulatory, accreditation, compliance, and healthcare policy requirements.

• Ability to collaborate effectively with physicians, healthcare professionals, administrative leaders, and cross-functional teams.

• Strong communication, organizational, problem-solving, and decision-making skills.

• Office administration skills and the ability to manage multiple priorities in a complex healthcare environment.

• A patient-centered mindset with a commitment to quality, safety, innovation, continuous learning, and excellence.

Benefits

• Full-time position with a 40-hour workweek.

• Work-from-home opportunity based in Pennsylvania.

• Day shift schedule.

• Healthcare benefits available from day one for full-time and part-time positions.

• Vision and dental coverage.

• Benefits for domestic partners.

• Collaborative, cooperative, and collegial work environment.

• Opportunity to lead strategic pharmacy initiatives and specialty clinical programs.

• Significant scope for professional leadership, mentoring, program development, and operational impact.

• Environment focused on patient care, innovation, learning, safety, and continuous improvement.

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