Senior Solutions Engineer

Responsibilities Pre-Sales & Technical Enablement

• Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions

• Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations

• Lead technical discovery sessions and contribute to solution architecture and integration planning

• Support technical validation activities throughout the sales cycle

Solution Design & Delivery

• Translate business requirements into scalable and maintainable technical solutions

• Collaborate with Engineering and Implementation teams during onboarding and deployment phases

• Provide technical guidance and troubleshooting support during key customer engagements

Customer Engagement & Advisory

• Build trusted relationships with customers as a technical advisor

• Help customers navigate technical challenges and identify potential risks proactively

• Support strategic customer discussions and escalations when needed

Cross-Functional Collaboration

• Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience

• Contribute to technical documentation, enablement materials, and internal training resources

• Share customer feedback to support product and process improvements

Industry & Technology Awareness

• Stay informed on AI, automation, cloud technologies, and enterprise software trends

• Participate in webinars, industry events, and knowledge-sharing initiatives

• Help position the company as a trusted technology and solutions partner

 

Requirements • Bachelor’s degree in Computer Science, Engineering, Business, or a related field

• 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles

• Experience with voice technologies, customer interaction platforms, or workflow automation solutions

• Strong understanding of enterprise systems, APIs, integrations, and cloud environments

• Ability to explain complex technical concepts to both technical and non-technical audiences

• Native-level or highly fluent Polish and English language skills

• Strong communication, presentation, and stakeholder management skills

• Comfortable working in fast-paced, high-growth environments with multiple priorities

Preferred Qualifications • Experience with CRM platforms or pre-sales tools

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud

• Knowledge of automation workflows, APIs, or integration frameworks

• Experience supporting enterprise-scale implementations and customer success initiatives

What We Offer • Opportunity to join a fast-growing technology company focused on AI and automation

• High-impact role working on enterprise-level solutions

• Collaborative international team environment with strong cross-functional exposure

• Competitive compensation and career growth opportunities

• Open, supportive culture with flat hierarchies and direct collaboration across teams

• Flexible hybrid working environment