Spa Supervisor - Soho Farmhouse

The Role… 

At Soho House, as the   Spa Supervisor , you will support the daily operations of the spa and wellness facilities, ensuring exceptional guest service, smooth team coordination, and the highest standards of cleanliness, professionalism, and well-being. You will  assist  in leading the spa team, helping to  maintain  a calm, luxurious environment for members and guests while meeting service and financial targets.

What's in it for you?

• Weekly Pay

• Team meal whilst on shift prepared by our chefs

• £20 Taxi Contribution for late shifts

• Clothing Allowance

• Every House Membership

• 50% off Food & Drink, 7 days a week

• Staff Room Rate; Any Bedroom, Any House, $100 a night

• Private Health and Dental Care

• Life Assurance

• Day off on your birthday

• Up to 50% Staff Discount on Cowshed & Soho Home

• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

• Free Counselling Sessions

• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

• Continuous training to develop yourself personally and professionally

• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Supervise and support daily operations of the spa and wellness areas, ensuring efficiency, cleanliness, and member satisfaction 

• Lead the spa team in delivering high-quality services including massage, facials, and body treatments, adhering to brand and treatment protocols 

• Support recruitment, onboarding, and continuous training of therapists and spa attendants 

• Monitor and ensure compliance with all health & safety, hygiene, and licensing standards 

• Maintain spa ambience and standards across treatment rooms, relaxation areas, and changing facilities 

• Assist the Spa Manager with stock control, supplier liaison, and inventory management 

• Help manage guest bookings, treatment schedules, and coordination with reception 

• Respond professionally to member and guest feedback or concerns 

• Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.

• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What we are looking for...

• Minimum 2–3 years’ experience in a therapist or spa supervisory role 

• Recognised spa, massage, or beauty therapy qualification (e.g., NVQ, ITEC, CIBTAC, CIDESCO) 

• Experience working in a luxury spa, hotel, or private members club setting 

• Strong leadership, coaching, and people management skills 

• Excellent interpersonal and guest service skills 

• Strong organisational and time management abilities