Strategy & Operations Manager, Subscription Value Prop & New Benefits
Deliveroo
London, London, City ofOn-site
3 days ago
SharpsmartDurham, GB
We are looking for a HR Business Partner to support our leaders through growth, change and day to day people decisions across a complex operational environment. The role combines strategic input with hands on delivery, requiring strong judgement, confidence in challenging when needed, and a practical approach to solving problems.
You will work closely with leaders and our people managers to drive performance, support change and ensure consistent, fair people practices in a regulated, safety focused environment. This is a visible role with real influence, suited to an experienced HR professional who enjoys being close to the business and making a tangible impact.
This role requires hybrid working with 3 regular days onsite at our Essex and Kent locations.
Your role will involve • Partnering with leaders to support organisational performance, structure and capability
• Providing expert advice on employee relations, performance management and complex casework
• Lead and support change initiatives, including restructures and workforce planning
• Coaching leaders to build strong, accountable and engaged teams
• Using people data and insight to influence decision making
• Supporting performance, succession and leadership development initiatives
• Ensuring policies, processes and practices are fair, compliant and applied consistently
• Working closely with the wider HR team to deliver group wide priorities
What we are looking for • Minimum 3 years experience working in a similar role in a fast paced, operational or regulated environment
• Strong employee relations knowledge and confidence handling complex issues
• Proven experience influencing senior stakeholders and working at leadership level
• A practical, commercial mindset with the ability to balance people needs and business outcomes
• Comfortable working across multiple sites and regions
• CIPD Level 5
If you’re an experienced HR professional who enjoys being close to the business and making a real impact, we’d love to hear from you.
Read from Sharpsmart's own Lever job board on , and last confirmed still open on . The employer published it on 3 September 2026. Jobsearch.ing did not write, edit or rank this posting, and does not vet the employer. View the original posting.
Deliveroo
London, London, City ofOn-site
3 days ago