Contract Coordinator - Maternity Cover

What will the role involve? • Set up new customer contracts accurately and promptly on internal systems, ensuring all customer, service, pricing and billing information is complete.

• Maintain contract records, including customer details, service requirements, pricing, supplier information and contractual changes.

• Support the preparation and processing of customer billing, ensuring invoices are raised accurately and within agreed timescales.

• Assist with month-end activities by checking contract and billing information, reviewing outstanding actions, resolving data issues and supporting reporting requirements.

• Provide day-to-day supplier administration, including setting up and maintaining supplier records, processing relevant documentation and responding to routine supplier queries.

• Use internal systems and Excel spreadsheets to input, check, reconcile and maintain contract, supplier and billing data.

• Investigate straightforward system, data and billing queries, resolving issues where possible and escalating more complex matters to the appropriate colleague.

• Work closely with Finance, Commercial, Customer Service and operational teams to make sure contract data is accurate, complete and available when needed.

• Support contract changes, renewals and new service requests by ensuring records, pricing and associated information are updated correctly.

• Help improve administrative processes by identifying missing information, duplicated activity, recurring errors or opportunities to make processes more efficient.

• Maintain accurate, well-organised records and documentation in line with internal procedures, audit requirements and agreed deadlines.

Essential skills and experience • Previous experience in an administration, finance administration, sales support, customer service or contract support.

• Strong IT and data skills, including confidence using Microsoft Excel, Outlook and Word.

• Comfortable learning and using business systems. Experience of a CRM, ERP, finance or contract-management system would be beneficial.

• Good numerical ability and an understanding of the importance of accurate pricing, billing and financial information.

• Excellent attention to detail and a structured, methodical approach to work.

• Strong organisational skills, with the ability to manage several routine tasks and meet recurring deadlines, including month-end.

• Clear written and verbal communication skills, with the confidence to work with colleagues, suppliers and internal stakeholders.

• A positive, flexible and team-oriented approach, with a willingness to support process improvements.