Customer Success Manager - Spanish Speaking Markets (AI x Greentech) (m/f/d)
ReonicSão Paulo, BR
At a glance
- Location
- São Paulo, BR
- Workplace
- Hybrid
- Pay
- Not published by the employer
- Employment type
- Full time
- Experience
- Not stated
- Education
- No degree requirement stated
- Job family
- Customer success and support
- Seniority
- Manager
- Posted by employer
- 2 June 2026
- Last verified open
- 7 September 2026
- Region and country
- BR
- Team
- Operations
- Listed via
- Ashby
What the employer wrote
Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
Please note that for this role, C2 Spanish proficiency is required. This is a full-time, hybrid position with 3 days at the office in São Paulo.
What You’ll Do
- Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities for the LATAM market.
- Solve technical problems from day one after signature and guide them through technical questions about our system and solar and heatpump (you don't need to be an expert directly).
- Leverage customer feedback to enhance our software, in close collaboration with our development team.
- Continuously improve customer experience and help them day to day in calls and in our supportchat.
- Identify technical bottlenecks with customers and improve our solutions with the engineering team.
- Strategically plan and implement projects that drive Reonic's growth and innovation.
What Makes You a Great Fit
- Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers.
- Technical background e.g. (industrial-) engineering.
- Previous experience in the start-up ecosystem.
- Motivation to drive change in renewables and have a positive impact.
- Excellent communication and presentation abilities in Spanish and English.
Why Join Us?
- Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.
- Enjoy opportunities for personal and professional growth.
- Embrace the freedom to innovate and make quick changes in a dynamic team.
- Perks include gym membership, coffee, regular team events, MacBook and more.
- Receive competitive pay.
Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.
About Reonic
At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.
Where this record came from
Read from Reonic's own Ashby job board on , and last confirmed still open on . The employer published it on 2 June 2026. Jobsearch.ing did not write, edit or rank this posting, and does not vet the employer. View the original posting.