Operations Administrator

Responsibilities: • Own shared/functional inbox triage, routing, routine responses and follow-up tracking.

• Support onboarding/offboarding mechanics, employee setup, records and checklists under appropriate oversight.

• Coordinate routine administrative work across Operations, Contracts, Talent Acquisition, Property and the COO.

• Manage vendor/admin requests, logistics, registrations, records, employee gifts, office/site tasks and special projects.

• Maintain SOPs, trackers and documentation so recurring work has clear ownership and closure.

• Support the Intern with low-risk tasking while permanent process ownership remains with Operations.

Success Measures: • Recurring work is completed on time and without repeated reminders.

• Issues are researched and escalated before deadlines are missed.

• Work is documented, organized and closed out.

• The role creates capacity for higher-level functional owners.

Required: • 3+ years of administrative/operations support experience

• Experience in handling a wide range of administrative and executive support-related tasks, and ability to work independently with little or no supervision

• Strong follow-through, discretion, organization and written communication.

• Comfort supporting multiple functions in a high-growth, multi-hat environment.

• Microsoft Office Suite competency

• Refined verbal and written skills

• Strong organizational skills

• Reliable team player

• Ability to self-manage and motivate

• Capacity to successfully adhere to instructions on repetitive and/or new assignments

• Effectively prioritize the revolving needs of the company with regular recurring daily tasks

• Thirst for knowledge

• Passion for space

Desired: • Experience with shared inboxes, trackers, SOPs, onboarding or office administration preferred.

• Bachelor’s Degree

• Experience with Google Suite

• Experience with Dropbox

• 10-key skills

• Customer Service Experience