Senior Client Account Manager

Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.

If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.

What You’ll Do

• Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.

• Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.

• Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.

• Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.

• Identify and present new growth opportunities that deliver measurable impact for clients.

What You Bring

• 4 + years’ account management experience in a digital or full-service agency.

• Expertise across SEM, Social Advertising and SEO.

• Must be confident creating reports from Google Analytics, Google Ads, and Meta.

• Confident presenter and communicator with strong commercial acumen.

• Analytical mindset - you love connecting data to meaningful client outcomes.

• Proven ability to lead multi-channel teams and manage complex projects.

Why You’ll Love Working at Pattern

• 5 weeks annual leave every year.

• Hybrid flexibility - WFH Mondays & Fridays.

• Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).

• Work-from-anywhere policy for travel and flexibility.

• 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.

• Regular team events - lunches, celebrations, and Pattern Values Week.

• Stock options available upon joining.

Ready to lead, grow, and make an impact?

 Join Pattern -  where ambitious brands (and people) accelerate.

What is the hiring process?

• Virtual interview with Hiring Manager

• Virtual/in-person task presentation and interview with Hiring Manager & Peer

• Virtual/in-person interview with other team members

• Professional reference checks

• Executive review

• Offer