Partnerships Manager

In this role, you’ll: • Identify new opportunities and close the deal. 

• Manage customer relationships: day-to-day communication B2B customers to ensure general satisfaction - customer retention.

• Identify long term account objectives by creating great customer experience.

• Successfully achieve revenue orientated targets by identifying upsell & cross-sell opportunities.

• Generate new ideas for value-creating activities with the customers: new campaigns, feedback collection ways, etc.

• Be the main product advocate and independently navigate specific technical topics in communication with our customers.

• Leverage and coordinate internal stakeholders to efficiently resolve client issues.

• Keep up to date and supervise CRM data - status, opportunities, tasks, conversions, enrichment.

• Manage agreements, renewals and attrition risk: ensure proactive attrition management by identifying at-risk accounts and developing detailed action plans.

Your skills & experience: • At least 2 years of experience in leading customer engagements with a demonstrated ability to deliver positive results for customers.

• Experience in sales with international clients. 

• Ability to deliver positive results for customers by understanding business/personal needs and building strong relationships - being a customer advocate.

• Analytical skills and ability to identify account expansion opportunities.

• Relationships management and problem-solving skills.

• Negotiation & Objection handling skills.

• Excellence in written and verbal English communication skills.

Salary & Benefits: • Gross salary : 2400 - 3800 EUR/month + bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.

• Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.

• Health & Well-being: Private health insurance, psychotherapy, on-site well-being consultants, 24/7 gym access, and a wellness app.

• Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.

• Plus bonus vacation days, paid life-moment days off, barista coffee, and all the tools you need. See the full list of benefits here:  https://career.oxylabs.io/blog/our-work-benefits/ .