Staff Security Engineer - Blue Team (UK)

How you’ll make an impact • Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.

• You will provide strategic and technical oversight to the team and the program.

• Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.

• Collaborate with customers and partners to strengthen their security posture.

• Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.

• Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.

Information Protection • Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.

• Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.

• Oversee Threat Hunting program to detect and mitigate advanced threats.

• Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.

• Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.

Incident Detection and Response • Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.

• Coordinate the detection and response to attacks through all incident phases.

• Ensure incident reports are accurate, detailed and relevant.

• Monitor, detect, and remediate misconfigurations and security risks across our cloud environments. 

• Participate in a 24/7 on-call rotation.

Security Services • Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.

What We'll Expect from You • 5+ years of Security Engineering, Security Operations or Security Architecture experience.

• CISSP, GCIH or similar certification preferred.

• Experience acting as technical lead to distributed teams consisting largely of remote engineers.

• Experience complying with PCI-DSS and other compliance and regulatory standards.

• Experience with attacker tactics, techniques and procedures.

• Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.

• Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.

• Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).

• Deep understanding of operating system, networking and application concepts.

• Experience hardening Windows, MacOS, Linux Containers and Kubernetes.

• Familiarity with AWS security best practices and Infrastructure-as-Code.

• Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).

• Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.

• Ability to work during critical incidents or to support coverage requirements.