Senior Software Engineer, Integrated Workflows

ABOUT THE TEAM

Teams do their best work when they’re aligned, and alignment depends on shared context. Today, the context that matters most to a team is scattered across a dozen tools: tickets in Jira and Linear, specs in Confluence and Google Docs, decisions buried in meeting notes, threads in Slack and Teams. Every new conversation starts with someone hunting it down.

We’re changing that. The Integrated Workflows team is building the layer that brings a team’s real working context into Mural, so people (and the AI working alongside them) can align on shared knowledge and design the workflows they need. When this works, a person opens a canvas and the project, the open work, the last three meetings, and the doc everyone keeps referencing are already there. No team should have to start from a blank canvas. That’s the problem we’re solving, and we’re early enough that the person in this seat will shape how it’s done.

YOUR MISSION

This isn’t connector maintenance. You’ll be defining how an AI-native product reaches into the outside world: what context to pull, how to represent it so models can reason over it, how to respect permissions and privacy across systems that each model them differently, and how to make all of that feel effortless to the end user. Few teams anywhere are working at this intersection of AI, integrations, and collaborative product design.

WHAT YOU'LL DO

- Design and build connectors, including MCP-based connectors, that bring context from systems of record, docs and wikis (Confluence, Google Docs, Notion, and others), meeting notes, and communication tools into the Mural canvas

- Shape how that context is modeled, normalized, and made useful to users, so the canvas becomes a live picture of how a team works rather than a snapshot of one meeting

- Bridge product and engineering: translate messy realities (different auth models, data shapes, rate limits, permission systems, partner review processes) into a product experience that just works

- Build the integration platform, the shared frameworks, services, and patterns that let any team at Mural ship connected, context-aware experiences without starting from scratch

- Own the security and trust posture of everything crossing our system boundary, including permissions, data handling, and graceful behavior when an upstream service misbehaves

- Maintain and evolve our public API with the backwards-compatibility discipline a published interface demands

- Lead projects end to end, from research and prototyping through release and iteration, with a bias toward getting value into customers’ hands quickly

- Use AI tools as a core part of how you build, and help the team get better at it

- Mentor colleagues, contribute to technical design, and raise the bar on code quality, testing, and documentation

WHAT YOU'LL BRING

- A product mindset: you care about why something is being built and who it’s for, not just how

- 5+ years building and shipping production software at scale, with fluency in TypeScript/JavaScript and Node.js (React and Python are a plus)

- Hands-on experience integrating with third-party APIs and platforms: OAuth and token lifecycle, webhooks, rate limiting and backoff, pagination, versioning, and degrading gracefully when things fail

- Genuine curiosity about AI-driven products and development practices, and a willingness to experiment

- A track record of designing scalable, reliable systems and delivering them iteratively

- Strong communication skills and comfort leading technical discussions and navigating trade-offs

NICE TO HAVE

- Familiarity with the Model Context Protocol (MCP) or interest in learning it

- Experience with the Microsoft ecosystem (Teams, Office add-ins) or shipping through a partner marketplace or app review process

- Experience designing or maintaining a public developer API

- Background in high-growth or startup environments

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

EQUAL OPPORTUNITY

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.