Technical Program Manager

Accountabilities • Manage technical partnerships: Own a portfolio of approximately 6–10 technical partner relationships, acting as the primary connection between partner needs, commercial priorities, and engineering delivery.

• Lead end-to-end integrations: Oversee complex integration projects from requirements discovery and technical scoping through project planning, development coordination, testing, and production launch.

• Coordinate cross-functional teams: Work closely with Product, Engineering, Commercial, and Support teams to align stakeholders, establish priorities, manage dependencies, and maintain delivery schedules.

• Communicate technical solutions: Explain platform APIs, integration processes, use cases, and business benefits to external partners and internal stakeholders, adapting communication to technical and executive audiences.

• Drive program execution: Establish project milestones, clarify responsibilities, track progress, identify risks, and ensure commitments are met without relying on direct managerial authority.

• Build scalable processes: Develop reusable integration playbooks, documentation, and workflows that improve consistency, reduce implementation time, and increase the reliability of future integrations.

• Measure partner success: Define performance indicators that extend beyond uptime and service-level agreements, evaluating integration outcomes, partner satisfaction, business impact, and return on investment.

• Report to leadership: Provide clear updates on program status, delivery timelines, dependencies, risks, and opportunities, enabling informed strategic decisions.

• Leverage AI-powered workflows: Use AI tools to draft partner-facing documentation, develop integration specifications, consolidate program updates, and transform established playbooks into repeatable, partially automated workflows.

• Improve program management practices: Contribute to the evolution of program management processes within an AI-first organization, identifying opportunities to improve visibility, efficiency, and scalability across a broad portfolio.

Requirements

• Professional experience: At least five years of experience in technical program management, product management, technical partnerships, or a related discipline.

• Technical expertise: Strong technical fluency, including familiarity with REST APIs, authentication mechanisms, and system integration patterns.

• Integration knowledge: Ability to understand and coordinate complex technical integrations involving external platforms, hardware partners, and interconnected systems. Familiarity with OpenADR, Distributed Energy Resource Management Systems (DERMS), or utility platforms is valuable.

• Commercial awareness: Ability to connect technical requirements with partner objectives, business priorities, customer value, and measurable outcomes.

• Program leadership: Demonstrated experience managing complex, cross-functional initiatives from initial requirements through implementation and launch.

• Stakeholder management: Proven ability to build strong external relationships, align diverse internal teams, resolve competing priorities, and secure commitments without direct authority.

• Communication skills: Excellent written and verbal communication, with the ability to lead technical partner discussions, present project updates to executives, and explain complex concepts clearly.

• Process development: Experience creating structured workflows, documentation, project plans, and reusable processes that improve delivery consistency and operational efficiency.

• AI proficiency: Comfortable using AI tools such as Claude or equivalent solutions as part of daily work, including documentation, information synthesis, and workflow automation.

• Adaptability: A proactive, independent, and solutions-oriented mindset, with the ability to manage multiple programs in a fast-paced, evolving environment.

• Preferred industry experience: Background in energy, electric vehicles, Internet of Things (IoT), or another sector involving extensive partner integrations is an asset.

• Preferred scaling experience: Previous experience establishing or developing a program management function within a startup or growing organization is highly desirable.

• Location: Must be based in Canada, with a preference for candidates located in the Eastern Time Zone (EST).

Benefits

• Competitive salary: Annual compensation ranging from CAD $131,300 to $160,900.

• Electric vehicle allowance: Monthly financial support of up to 10% of your monthly salary to help cover the cost of purchasing or leasing an EV.

• Equity participation: Share options granted as a percentage of salary, providing an opportunity to participate in the organization's long-term growth.

• Comprehensive healthcare: Premium healthcare coverage through Canada Life.

• Life insurance: Life assurance coverage equivalent to twice your annual salary.

• Remote-first flexibility: Work remotely from anywhere in Canada, with a preference for candidates in the Eastern Time Zone.

• Co-working support: Paid access to co-working spaces through on-demand arrangements or subscriptions.

• Learning and development: Annual allowance of CAD $1,800 to support professional growth and continued learning.

• Annual team gathering: Participate in a company-wide Team Week offsite to connect and collaborate with colleagues in person.

• Innovative working environment: Contribute to an AI-first organization that encourages experimentation, continuous improvement, and the development of new working methods.

• Inclusive culture: Join a team committed to equal opportunity, diversity, and reasonable accommodations throughout the recruitment process.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1