Spanish Audio Specialist - Freelance AI Trainer Project

Accountabilities: • Create and execute role-play-based evaluation scenarios that realistically simulate customer service conversations across flight bookings and travel support, financial services, telecommunications, and technical support.

• Contribute to the creation of diverse and representative datasets used to assess and benchmark conversational audio agents.

• Evaluate model performance using standardized qualitative and quantitative criteria, including task completion accuracy, efficiency, conversational naturalness, tone, flow, coherence, and response quality.

• Assess audio comprehension, instruction adherence, contextual understanding, and the ability of models to handle realistic customer support scenarios.

• Apply evaluation rubrics consistently and ensure assessments reflect real customer expectations for clarity, efficiency, accuracy, and natural conversational flow.

• Use basic programming literacy to understand JSON structures, functions, methods, structured data, and simple logical relationships.

• Communicate technical observations clearly when evaluating support-style problem-solving and documenting model behavior.

Requirements:

• Strong fluency in English, combined with excellent verbal communication skills in simulated customer support environments.

• Professional-level Spanish proficiency across reading, listening, writing, and speaking.

• Strong ability to communicate naturally, clearly, and effectively in Spanish during realistic conversational scenarios.

• Familiarity with structured prompts, evaluation rubrics, technical instructions, and standardized assessment processes.

• Basic computer programming literacy, including an understanding of JSON structures, functions, methods, structured data, and simple logic.

• Strong attention to detail and the ability to evaluate conversational quality, contextual understanding, and technical responses consistently.

• Access to a high-quality microphone capable of providing clean and reliable audio input during evaluations.

• Access to a secure computer capable of running audio recording software and opening large technical documents.

• Ability to work independently while following detailed technical guidelines and evaluation standards.

Benefits:

• Compensation of $11 to $30.65 per hour , with the exact rate determined based on experience, expertise, and geographic location.

• Flexible remote contract work that can be performed from India.

• Opportunity to contribute to the evaluation and improvement of advanced agentic audio and conversational AI systems.

• Exposure to real-world AI benchmarking, customer support simulations, structured evaluation frameworks, and conversational technology.

• Contractor flexibility within a project-based environment.

• As a contractor, you will provide your own secure computer and high-speed internet.

• Company-sponsored benefits such as health insurance and paid time off are not provided for this contract role.

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