Senior Site Reliability / Gitops Engineer

Accountabilities: • Drive the development of automation and GitOps practices within the team while acting as an embedded technical lead.

• Collaborate closely with the infrastructure architecture function to align technical solutions with broader architecture objectives.

• Design and architect infrastructure services that can be delivered as reusable products across the organization.

• Develop and strengthen Infrastructure as Code practices by continuously improving automation, processes, consistency, and reusability.

• Automate software operations across private and public clouds while accounting for the complexity and operational requirements of distributed systems.

• Maintain operational responsibility for core services, networks, and infrastructure, ensuring reliability and continuity.

• Troubleshoot complex infrastructure issues, support capacity planning, investigate performance challenges, and improve system resilience.

• Implement and maintain observability, monitoring, and alerting solutions using technologies such as Prometheus, Grafana, and Elasticsearch.

• Collaborate with globally distributed engineering, operations, and support teams to resolve technical challenges and deliver reliable services.

• Dedicate focused development time to larger engineering projects and the automation of repetitive or manual operational tasks.

• Share technical knowledge, experience, and best practices through design sessions, mentorship, collaborative implementation, and team development.

• Take final responsibility for resolving time-critical escalations and ensuring appropriate technical follow-through.

Requirements:

• Strong understanding of modern hosting architectures and an automation-first approach based on Infrastructure as Code across private and public cloud environments.

• A product-oriented mindset with an interest in building reusable infrastructure products rather than one-off solutions.

• Professional experience with Python development, including work on large or complex projects.

• Hands-on experience with Kubernetes or other container orchestration technologies.

• Proven experience managing and deploying cloud infrastructure through code and automation.

• Practical knowledge of Linux networking, routing, firewalls, and related infrastructure concepts.

• Familiarity with Linux storage technologies, ranging from distributed storage such as Ceph to database-backed systems.

• Hands-on experience administering enterprise Linux servers.

• Strong knowledge of cloud computing concepts, architectures, and technologies.

• Bachelor’s degree or higher, preferably in Computer Science, Engineering, or a related technical discipline.

• Strong English communication skills across email, chat, video calls, voice communication, and in-person collaboration.

• Ability to troubleshoot problems across the technology stack, from the Linux kernel through application and web layers, while knowing when to seek input from others.

• Flexibility, curiosity, and the ability to learn new technologies and approaches quickly.

• Ability to adapt to fast-changing technical environments and remain focused on delivering reliable outcomes.

• Experience working effectively within globally distributed teams.

• Passion for open-source technologies, with familiarity with Ubuntu or Debian considered valuable.

Benefits:

• Compensation shaped according to geographic location, experience, and performance, with regular compensation reviews.

• Performance-driven annual bonus or commission in addition to base compensation.

• Distributed work environment with twice-yearly in-person team sprints.

• USD 2,000 annual personal learning and development budget.

• Recognition and performance rewards.

• Annual holiday leave.

• Maternity and paternity leave.

• Team Member Assistance Program and Wellness Platform.

• Opportunities to travel internationally and meet colleagues in new locations.

• Priority Pass and travel upgrades for long-haul company events.

• Opportunity to work on large-scale cloud infrastructure, SRE, GitOps, Infrastructure as Code, automation, observability, and open-source technologies.

• Dedicated development time for larger technical initiatives and automation projects.

• Opportunities to provide technical mentorship and influence infrastructure engineering practices.

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