Senior Production Engineer

Accountabilities • Lead and support an engineering culture focused on shipping effectively while maintaining high standards for system stability, performance, security, and scalability.

• Manage and improve production infrastructure across public cloud environments, including AWS and GCP, through monitoring, alerting, investigation, and resolution of operational issues.

• Identify opportunities to automate repetitive operational and development tasks, reducing toil and creating scalable, efficient solutions.

• Serve as a technical point of contact during critical incidents, coordinating communication across teams and driving effective incident resolution.

• Analyze alert and incident trends, conduct root cause analysis, and implement structural improvements that prevent recurring issues.

• Execute production changes, security requests, deployments, and patching activities with a strong focus on reliability and risk management.

• Design, build, and maintain complex distributed systems, microservices, and self-healing infrastructure capable of operating at large scale.

• Partner with Product Management and Engineering leadership to align technical solutions, priorities, and execution with business and product roadmaps.

• Coach, mentor, and develop engineers while contributing to a culture of continuous learning and technical excellence.

Requirements

• 5+ years of professional experience in software engineering, DevOps, Site Reliability Engineering, or a closely related discipline, with experience operating production systems at internet scale.

• Strong background in system architecture, distributed systems, microservices, and self-healing infrastructure, with an understanding of efficient resource and network utilization.

• Advanced experience with Kubernetes and Docker for deploying and operating containerized workloads in public cloud environments.

• Strong programming and automation skills, preferably with Python and Go, as well as experience with object-oriented programming and scripting.

• In-depth knowledge of modern web-serving infrastructure, including Linux, Nginx and/or Apache, MySQL, PHP, and infrastructure automation tools.

• Hands-on experience with Infrastructure as Code and automation technologies such as Ansible and Terraform.

• Practical experience implementing observability solutions, including metrics, monitoring, logging, and alerting platforms such as Prometheus or EFK stacks.

• Strong analytical, troubleshooting, incident management, and root cause analysis capabilities.

• Ability to work collaboratively across technical and business teams and communicate complex technical topics effectively.

• Forward-thinking, proactive mindset with a strong interest in continuous learning and improving systems and engineering practices.

Benefits

• Competitive compensation appropriate to the Australian market and level of experience.

• Company stock options, providing employees with an ownership stake.

• Superannuation program.

• Employee Assistance Program.

• Supplemental maternity and paternity pay.

• Generous vacation allowance.

• One-time  A$745 home office stipend .

• Company wellness days.

• Flexible work-from-home arrangements.

• Inclusive and diverse workplace focused on professional growth, collaboration, and continuous development.

• Opportunities to work with large-scale cloud infrastructure and complex distributed systems.

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