Retail Partner Manager

Accountabilities: • Manage the launch of new retail partners and build strong, productive relationships with existing partners, serving as a trusted point of contact throughout the partnership lifecycle.

• Develop a deep understanding of business operations, internal processes, functional strategies, competitive dynamics, and partner business models to identify opportunities and make informed recommendations.

• Create strategic plans that address partner needs and drive sustainable growth, working with cross-functional teams to translate priorities into clear execution plans.

• Lead new-partner launches across areas such as catalog setup, marketing and public relations, operations, and other activities required for a successful marketplace launch.

• Analyze large data sets to identify meaningful business insights, develop scalable growth strategies, and establish detailed recommendations for execution.

• Establish processes, reporting, and operating mechanisms that streamline team activities, improve visibility, and create additional value for retail partners.

• Develop strategies to help partners expand their business, while educating, collaborating, and problem-solving with stakeholders at multiple levels of their organizations.

Requirements:

• Bring 5–7 years of account management experience, with an MBA considered a plus but not required, and demonstrate the ability to manage complex partner relationships and business priorities.

• Have excellent communication skills, including the ability to distill complex issues into clear recommendations and present concise, structured materials to senior and executive-level stakeholders.

• Demonstrate strong analytical capabilities and experience working with large data sets to extract actionable business insights and inform strategic decisions.

• Possess strong stakeholder-management and project-management skills, with the ability to coordinate effectively across internal teams and external partners while managing multiple priorities.

• Be comfortable operating in ambiguous, rapidly evolving environments, using sound judgment and initiative to chart a course with limited direction.

• Bring a creative, structured, and solutions-oriented approach to problem solving, with the ability to manage time-sensitive projects and consistently deliver against commitments.

• Experience negotiating sophisticated retail, CPG, commerce, or similar partnerships to drive revenue is preferred, along with strong overall business acumen and an understanding of diverse partner business models.

Benefits:

• Competitive base compensation of CAD $158,000–$166,500 for successful candidates based in Canada.

• Eligibility for a new-hire equity grant as well as annual equity refresh grants.

• Flexible-first work arrangements, allowing employees to choose where they work while remaining connected through regular in-person events and collaboration.

• Remote eligibility for candidates in Ontario, Alberta, British Columbia, or Nova Scotia, reflecting the current Canadian hiring footprint.

• Access to a comprehensive benefits offering designed to support employees across different locations and stages of their careers.

• Opportunity to work on strategic retail partnerships with significant commercial impact and exposure to complex commerce and marketplace dynamics.

• A collaborative environment that values creativity, analytical thinking, ownership, and the ability to thrive in a rapidly evolving business landscape.

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