Implementation Administrator

Accountabilities • Support the planning, coordination, and execution of client implementation projects, helping ensure activities remain aligned with project objectives and deadlines.

• Coordinate with internal teams and external stakeholders to track milestones, deliverables, risks, dependencies, and project timelines.

• Gather, analyze, and summarize project information to prepare status reports and provide clear updates on progress.

• Maintain project communication plans and organize internal and client meetings, including scheduling, agenda preparation, and documentation of decisions and action items.

• Monitor assigned tasks, follow up with stakeholders, and help ensure timely completion of project activities.

• Assist with change requests by documenting their potential impact on project scope, schedules, and budgets.

• Coordinate data conversion and integration activities, helping ensure deliverables meet quality standards and contractual requirements.

• Support the preparation and maintenance of training materials, technical documentation, user guides, and other implementation resources.

• Facilitate client communication throughout implementation and transition periods, contributing to a positive customer experience.

• Assist with post-project evaluations, documenting lessons learned and identifying opportunities to improve future implementations.

• Learn and use organizational technology systems and AI-enabled tools responsibly, validating outputs and applying sound judgment.

• Provide administrative and coordination support to project leadership and undertake additional duties as needed to support implementation success.

Requirements

• 2–5 years of experience in project coordination, project administration, or a related role.

• Strong organizational and time-management skills, with the ability to manage multiple priorities and maintain accurate project records.

• Excellent written and verbal communication skills, including the ability to coordinate effectively with clients and internal stakeholders.

• Exceptional attention to detail, with a consistent approach to tracking action items, monitoring deadlines, and ensuring follow-through.

• Experience in a client-facing environment is considered an asset.

• Familiarity with Agile and Waterfall project management methodologies and associated tools.

• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, SharePoint, and Teams.

• Familiarity with tools such as Miro, Claude, and Azure DevOps (ADO).

• Ability to collaborate effectively with both technical and non-technical teams.

• A proactive, solutions-oriented mindset and strong problem-solving skills.

• Comfort using AI tools responsibly to support research, documentation, product configuration, and workflow efficiency, with the ability to review and validate generated outputs.

• Adaptability and a willingness to learn new systems, processes, and technologies in a fast-paced environment.

Benefits

• Fully remote work environment with opportunities to connect with colleagues through periodic in-person meetings and team events.

• Extended health, dental, and vision coverage for employees and their families.

• Access to an Employee and Family Assistance Program (EFAP) for personal and wellness support.

• Annual professional development allowance to support ongoing learning and career growth.

• Additional time off beyond standard statutory holidays and vacation.

• Regular team-building activities and virtual and in-person meetups.

• Recognition and rewards for achievements and career milestones.

• Participation in a Share Appreciation Rights program, offering an opportunity to share in the organization’s success.

• Opportunity to contribute to a growing technology business and collaborate with experienced professionals in insurance and technology.

• Supportive, collaborative team culture focused on professional development, connection, and flexibility.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1