Global Payroll Implementation Specialist - GPIS

Accountabilities • Serve as a primary point of contact for payroll customers, ensuring their payroll requirements are accurately understood and transitioned into the appropriate payroll products and services.

• Analyze customer payroll needs and provide practical recommendations based on payroll processes, statutory requirements, and country-specific considerations.

• Manage new customer implementations end to end, including collecting required customer and employee payroll data for each legal entity and configuring the global payroll system.

• Coordinate parallel payroll runs, reconcile wage-based taxes, and verify that payroll and tax configurations comply with applicable statutory regulations.

• Coordinate payroll go-live activities and ensure accurate, complete payroll information is successfully handed over to the Payroll Operations team.

• Maintain clear, timely communication with customers, teammates, supervisors, and vendors while building positive working relationships that support customer satisfaction and retention.

• Provide customer and employee support and training on payroll processes and country-specific payroll requirements, ensuring requests and issues receive accurate information and effective follow-up.

• Protect the confidentiality of customer and employee information throughout implementation and ongoing interactions.

• Contribute to the creation and maintenance of process documentation and work with internal teams on platform improvements, including UAT testing through release.

Requirements:

• Bring several years of experience in global payroll implementation, including knowledge of statutory tax regulations and payroll processing requirements.

• Have several years of technical implementation and setup experience using local payroll software, with a strong understanding of end-to-end global payroll and HR processes.

• Demonstrate practical experience in payroll operations, statutory requirements, and accounting reconciliations.

• Have excellent data management skills, with a consistently high level of accuracy, attention to detail, and ability to work with sensitive information.

• Be experienced in managing multiple projects and stakeholders simultaneously, with strong organization, prioritization, and follow-through.

• Bring an analytical mindset, strong problem-solving abilities, technical aptitude, computer literacy, data analysis skills, and critical thinking.

• Be customer-focused and capable of developing effective working relationships while communicating clearly with customers, colleagues, supervisors, and vendors.

• Be proactive and ownership-oriented, with the ability to work independently and autonomously in a fast-paced international environment.

• Have a strong interest in productivity and process optimization, with a willingness to identify opportunities to improve workflows through automation.

• Be proficient in Google Sheets or Excel and comfortable working within a MacBook Pro environment.

• Be comfortable working largely asynchronously and managing priorities effectively in a distributed team.

• Have fluent written and spoken English.

• Experience working remotely is a plus, as is familiarity with Notion, Slack, Zendesk, Monday.com, Salesforce , or DACH payroll software.

Benefits:

• Annual salary range of €43,100–€64,650 EUR for this full-time position, with final compensation determined by location, skills, experience, training, business needs, and market conditions.

• Work from anywhere with a fully remote working environment.

• Flexible paid time off and flexible working hours.

• An asynchronous work culture designed to give employees greater control over their schedules.

• 16 weeks of paid parental leave .

• Mental health support services.

• Stock options .

• Dedicated learning and development budget.

• Home office budget and IT equipment .

• Budget for local in-person social events or coworking spaces.

• Opportunity to work on complex global payroll implementations across an international customer base.

• Exposure to payroll technology, automation, platform testing, and global HR processes.

• A highly distributed, multicultural environment focused on ownership, innovation, professional growth, and work-life balance.

• Start date: ASAP .

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