Fulfillment Team Lead

WHAT YOULL DO • Ensures all associates are equipped to work productively and follow recommended best practices

• Conducts job observations as requested and provides training and feedback to associates if needed

• Conducts audits to ensure accuracy within the department

• Ensures sufficient workflow in the area by communicating with Supervisors and fellow Team Leads from supporting departments.

• Assigns tasks for daily goals and suggests staffing adjustments to the Supervisor

• Ensures paperwork is completed correctly and all procedures are followed

• Assists in evaluating the performance of assigned associates.

• Communicate with Supervisors on concerns and any needs in your assigned area

• Supports all safety and quality performance standards

• Performs distribution job tasks when not actively responsible for the group and demonstrates work level that meets or exceeds established production standards.

• Performs other job duties as needed

WHAT YOULL NEED • Experience in overseeing a function or work group.

• Ability to apply basic algebra and math skills.

• Flexible and adaptive to the environment, changes, challenges, job duties, and work schedules.

• Illustrates a dedication to meeting the requirements of internal and external customers, responding to all customer requests promptly and thoroughly.

• Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.

• Upholds and furthers HOTT’s culture and values. Inquisitiveness and an open mind regarding teen music and fashion trends.

• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.

• Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.

• Reliable transportation

• This role requires physical stamina and attention to detail in a fast-paced warehouse environment.

• Responsibilities include standing and walking for extended periods, frequently lifting and carrying boxes up to 50 lbs., and bending, reaching, twisting, and performing repetitive motions while maintaining safety, quality, and productivity standards.