Sr. Software Engineer

Essential Job Duties • Develop, maintain, and enhance backend services, APIs, and integrations supporting caregiver platform capabilities.

• Contribute to the design and implementation of scalable, secure, reliable, and high-performing technical solutions.

• Participate in architecture, design, and code reviews to ensure adherence to engineering standards, security best practices, and quality requirements.

• Collaborate with Product Managers, architects, and other stakeholders to translate business requirements into technical solutions.

• Troubleshoot and resolve complex production issues, perform root cause analysis, and implement preventative improvements.

• Contribute to platform modernization initiatives, including cloud-native architectures, microservices, and automation practices.

• Implement secure coding practices and support compliance with healthcare regulations, privacy requirements, and organizational security standards.

• Monitor and optimize system performance, reliability, scalability, and operational health.

• Mentor junior engineers and share technical knowledge to promote engineering best practices across the team.

• Stay current with emerging technologies, healthcare industry trends, and software engineering best practices to continuously improve platform capabilities.

Other Job Duties • Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements • Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills • Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent significant industry experience.

• 5+ years of professional software engineering experience, with strong expertise in backend application development within a product-focused organization.

• Experience designing, building, and delivering large-scale, high-performance, and highly available backend services and distributed systems.

• 2+ years of experience in the healthcare domain, with strong understanding of healthcare systems, data privacy, and regulatory compliance requirements.

• Strong hands-on experience with cloud platforms (AWS), including microservices, serverless architectures, and cloud-native design patterns.

• Proficiency in C#/.NET and Python, with a track record of building and operating high-volume, production-grade API and services.

• Solid understanding of data storage technologies, including relational databases (PostgreSQL, SQL Server) and NoSQL systems, with the ability to diagnose and resolve performance and scalability bottlenecks.

• Experience with frontend technologies such as Angular is preferred.

• Experience with containerization and orchestration technologies such as Docker and Kubernetes.

• Strong understanding of application security, identity and access management, and secure coding practices, with experience building compliant systems (HIPAA, OWASP).

• Experience using AI-assisted development tools (e.g., Cursor AI, GitHub Copilot) to improve engineering productivity and code quality.

• Exposure to AI/ML-enabled solutions, particularly within healthcare or patient-care workflows, is preferred.

• Excellent troubleshooting and debugging skills across complex, distributed systems.

• Experience working in Agile environments and driving DevOps practices, including CI/CD, observability, and operational excellence.

• Demonstrated ability to mentor engineers, participate in design discussions, and promote engineering best practices within the team.

• Strong analytical and problem-solving skills, capable of delivering pragmatic, scalable, and innovative solutions.

• Excellent verbal and written communication skills, able to clearly articulate complex technical concepts to both technical and non-technical stakeholders.

• Curiosity and ownership mindset, with a passion for understanding complex codebases and continuously improving system design and quality.