Sr. Legal Operations & Systems Specialist

What You Will Do • Contract Lifecycle Management (CLM) Administration

• Administer and optimize contract lifecycle management tools with familiarity in Ironclad, Spotdraft, LeAh, Sirion Labs, LinkSquares or other similar CLM tools. 

• Responsibilities include, but are not limited to, workflow configuration, contract templates, clause libraries, playbooks, metadata management, approval routing, reporting, user administration, integrations, release testing, and user training. 

• Legal Technology Administration 

• Management of AI-assisted contract review and redlining tools (e.g., GCAI, Harvey, Ivo) and AI governance support.

• Develop with the Director of Legal Operations scalable prompt libraries to enhance the effectiveness of AI-assisted review workflows.

• Facilitate cross-departmental AI governance training and enablement sessions.

• Monitor and report on AI tool performance metrics, including adoption rates and time-to-value.

• Process Improvement 

• Improvement of contract turnaround times, implement scalable workflows, and building dashboards and KPIs, driving adoption of legal technology. 

• Develop and maintain comprehensive legal department reporting metrics, including volume, spend, and cycle time analysis.

• Administration of legal knowledge repositories, clause libraries, playbooks, SOPs, training documentation. 

• Conduct regular audits of legal systems to identify efficiency gaps and implement automated workflow solutions.

• Foster cross-functional collaboration with IT and Security teams to ensure data integrity and system compliance.

• eBilling & Outside Counsel Management

• Administration of outside counsel onboarding, invoice review workflows, billing guideline compliance, accrual reporting, and spend analytics

What You Bring • Bachelor's degree or equivalent experience; paralegal or legal operations certificate, but not required.

• Experience in a legal operations or paralegal role.

• 5+ years in Legal Operations or Legal Technology.

• Experience administering CLM systems.

• Experience with AI legal technology.

• Experience with eBilling platforms.

• Strong understanding of SaaS contracting.

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