Glazing Service Account Manager

At Flynn, it's not just a job, it's a career

At Flynn, it's not just a job, it's a career

Responsibilities Team Leadership & Client Development  

• Lead and mentor a team of office staff and field employees, ensuring alignment with company goals and service standards.

• Build strong relationships with existing clients and actively pursue new business opportunities.

• Represent the company at industry events, trade shows, and networking functions.

• Collaborate with the Superintendent to manage the workload, sales targets, and scheduling.

• Support initiatives that enhance employee engagement, recognition, and retention.

• Promote Flynn’s culture by modeling core values such as integrity, teamwork, and safety excellence.

 

Operations & Project Oversight  

• Review and approve quotes and tenders for maintenance, repairs, and upgrades.

• Oversee the preparation of reports, including photos and pricing.

• Manage invoicing, accounts receivable, and overall workflow using Flynn’s custom app.

• Monitor department financials and budgets, ensuring profitability and efficiency.

• Collaborate with the Superintendent to manage and update project schedules and oversee safety audits.

• Make strategic decisions on staffing, equipment, and fleet expansion.

Requirements • 5-7 years of progressive experience in the construction industry, with a strong focus on commercial glazing and service operations.

• Proven leadership and supervisory experience, with a strong ability to delegate, plan, and manage teams effectively.

• Demonstrate the ability to build and maintain strong client and team relationships, with a focus on service excellence and long-term growth.

• Entrepreneurial mindset with a proactive approach to business development and client satisfaction. 

• Exceptional communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with hands-on experience using industry specific tools such as Bluebeam and AutoCAD.

What We Offer • Great Perks and Discounts

• Amazing Benefits and RRSP matching program

• Great environment where our motto is “Flynn Family Winning Together”!

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team. Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to. This posting is for an existing vacancy within the organization.