Carrier Capacity Representative

Who We’re Looking For:  

At SAFE, we manage complex, high-stakes shipments while making logistics seamless for our customers.   We are seeking a  Carrier Capacity Representative . In this role, you will be responsible for building and maintaining strong carrier relationships while supporting the operations teams. This role requires a proactive, driven individual who thrives in a fast-paced environment and takes pride in delivering solutions, building lasting partnerships, and contributing to the long-term success of our team.  

You’ll join a tight-knit operations team that works collaboratively to support our diverse portfolio of customers.  Transportation moves fast, priorities can shift quickly, and every shipment matters -- so we look for people who thrive under pressure, take ownership, and enjoy solving problems in real time.  

If you are accountable, hardworking, and a team player who values both customer success and collaboration, SAFE offers a challenging, fast-paced, and rewarding environment where you can build a meaningful career -- not just take a job.  

 

What you will do, day to day:   

 

1. Strategic Sourcing & Lane Development  

• Capacity Procurement: Proactively identify and qualify asset-based carriers to service recurring lanes and project freight.  

• The "Buy" Strategy: Execute purchasing strategies that improve margin consistency. You aren't just covering loads; you are buying capacity at the right price point to ensure long-term profitability.  

2. Negotiation & Pricing Support  

• Rate Negotiation: Negotiate standing orders and dedicated pricing with carriers, moving relationships from transactional spot-rates to contract rates.  

• Benchmarking: Monitor market indices (DAT, FreightWaves, etc.) to ensure our procurement costs remain competitive.  

3. Operational Excellence (For Sourced Lanes)  

• Carrier Accountability: Ensure carriers you onboard adhere to service requirements for the specific lanes they service (tracking, equipment quality, on-time performance).  

• CRM / TMS Management: Maintain impeccable records in our TMS (Revenova), ensuring carrier profiles, lane preferences, and rate history are accurate and actionable for the broader team.  

• Troubleshooting: Act as the primary escalation point for the strategic carriers you manage, solving high-level issues that threaten the relationship.  

 

To Be Successful in This Role, You Are:   

 

• Exceptionally detail-oriented. You catch errors before they become problems and take pride in getting things right the first time.  

• High energy and focused. SAFE is a fast-paced, high-accountability environment, and you thrive under pressure and deadlines.  

• Self-motivated. You take ownership of your work and consistently perform at your best without needing constant oversight.  

• Highly collaborative. You actively support your teammates and work together to ensure success for customers and the team.  

• A relationship-builder. You care deeply about your customers and carriers, treating their business as if it were your own and fostering long-term partnerships.