Founding Account Manager
CleraRemote · US
At a glance
- Location
- Remote · US
- Workplace
- Remote
- Pay
- $150K – $230K (from listing text)
- Employment type
- Full time
- Experience
- 2+ years
- Education
- No degree requirement stated
- Job family
- Sales
- Seniority
- Manager
- Posted by employer
- 4 September 2026
- Last verified open
- 7 September 2026
- Work from
- US
- Region and country
- NY, US
- Team
- Engineering
- Listed via
- Ashby
What the employer wrote
ABOUT THE ROLE
This is a founding role: you will build and lead the Account Management function from scratch for a fast-growing fintech banking infrastructure company serving global banks and fintechs. Reporting to the Head of Growth, you will own the full post-sale lifecycle, from onboarding through revenue ramp, and directly shape how the company scales its customer relationships. The impact is immediate and highly visible.
WHAT YOU'LL DO
- Define and build the Account Management function, including processes, KPIs, and success criteria.
- Lead customer onboarding and integrations after contract signature, coordinating across product, operations, and compliance teams.
- Own day-to-day customer relationships to accelerate revenue ramp, surface product feedback, and prevent churn.
- Design and execute upsell strategies and coordinate new product launches with cross-functional stakeholders.
- Project manage complex, senior stakeholder scenarios including C-suite executives, founders, and shareholders.
- Introduce automation and scalable processes to reduce manual work and increase repeatability.
- Feed customer insights directly into the product roadmap to influence prioritization and enhancements.
WHAT WE'RE LOOKING FOR
- 2 to 4 years of relevant professional experience in consulting, Chief of Staff, Founder's Associate, or a GTM-adjacent role at a fast-paced startup.
- Demonstrated ability to build or scale a B2B Account Management, Customer Success, or Implementation function from the ground up.
- Track record of driving B2B customer revenue ramp, reducing churn, and surfacing actionable product feedback in enterprise or financial services contexts.
- Experience managing C-suite, founder, or shareholder relationships in a commercial setting.
- Background working with financial products, banking, payments, or fintech infrastructure.
- Systems-first mindset with the ability to automate customer-facing workflows.
- Comfortable with ambiguity, fast change, and making high-quality decisions under pressure.
- Familiarity with stablecoins, digital assets, or crypto-native clearing and settlement is a plus.
- Experience with CRM and customer success tooling for managing enterprise implementations is a plus.
- Based in New York City or Berlin, or willing to relocate; comfortable with global travel across the US, Europe, APAC, and LATAM.
- Visa sponsorship is available.
COMPENSATION & BENEFITS
Base salary: $150,000 to $230,000 USD annually. Visa sponsorship is available for qualified candidates.
LOCATION
On-site in New York City, NY, USA (or Berlin). Global travel required.
Where this record came from
Read from Clera's own Ashby job board on , and last confirmed still open on . The employer published it on 4 September 2026. Jobsearch.ing did not write, edit or rank this posting, and does not vet the employer. View the original posting.