Quality Assurance Engineer

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

The Quality Assurance (QA) Engineer will be a part of the Caseware Team. Our platform that streamlines and automates many tasks that accountants, auditors and tax professionals around the world perform on a daily basis, supports the development of additional applications, add-ins and extensions to meet the needs of these professionals globally in every industry.     ❗ Please note: this role is NOT a B2B contract. This is a Full-Time permanent role.   📍 Location: Remote.   Contact: Dana Liulica - Talent Acquisition Partner

What you will bring: • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

• Proven experience as an SDET, Automation QA Engineer, QA Developer, or similar quality engineering role.

• Strong experience designing, implementing, and maintaining automated tests for complex software products.

• Experience testing Windows desktop applications.

• Strong programming or scripting skills, preferably in C#, PowerShell, or Python.

• Experience with desktop test automation tools such as Ranorex, WinAppDriver, Appium for Windows, or similar technologies.

• Familiarity with Playwright for modern web test automation is required, as it is also used within Caseware's testing landscape.

• Ability to evaluate automation tools and frameworks and recommend pragmatic improvements to an existing automation strategy.

• Familiarity with CI/CD concepts and integrating automated tests into build, validation, and release workflows.

• Experience working with GitHub or similar source control and collaboration platforms.

• Mandatory proficiency with AI-assisted engineering tools such as Claude, GitHub Copilot, and Devin, with the ability to use them effectively for test development, investigation, and delivery acceleration.

• Strong understanding of software testing methodologies, test design techniques, risk-based testing, and quality best practices.

• Ability to perform both automated and manual testing depending on product risk, feature maturity, and release needs.

• Familiarity with API testing tools such as Postman is an asset.

• Familiarity with SQL and basic database validation is an asset.

• Familiarity with Windows command-line tools, scripting, installers, logs, and troubleshooting techniques is an asset.

• Strong analytical, debugging, and root-cause investigation skills.

• Good communication skills and ability to collaborate effectively with developers, QA engineers, product owners, and other stakeholders.

• Interest in learning audit, accounting, data analysis, and customer workflows.

• Experience with audit, accounting, fintech, or data analysis products is a plus.

What you will be doing: • Design, develop, maintain, and improve automated tests for the Caseware IDEA Windows desktop application.

• Work with the existing Ranorex-based automation framework and identify opportunities to improve reliability, maintainability, coverage, and execution efficiency.

• Evaluate alternative desktop automation tools or frameworks where they may better support product quality and delivery goals.

• Propose, prototype, and help implement practical automation solutions that fit the product, team, and release process.

• Integrate automated tests into existing development, GitHub, CI/CD, and release validation workflows.

• Use AI-assisted engineering tools effectively to accelerate test authoring, debugging, analysis, and day-to-day delivery work while maintaining sound engineering judgment.

• Collaborate with developers and QA engineers to improve testability, observability, and automation coverage for new and existing features.

• Perform manual testing, exploratory testing, regression testing, and release validation when automation is not sufficient or appropriate.

• Participate in feature design, refinement, and technical discussions to identify quality risks early.

• Translate product requirements, audit workflows, and customer scenarios into effective test strategies, test cases, and automation coverage.

• Investigate test failures, analyze root causes, and work with the team to improve both product quality and automation reliability.

• Support QA activities before software releases, including validation of critical workflows and release candidates.

• Help define automation standards, coding practices, review expectations, and maintainable test design patterns.

• Mentor and support QA team members in automation practices, tooling, troubleshooting, and technical test design.

• Build product and domain knowledge over time, including IDEA workflows, audit concepts, and customer use cases.

What's in it for you:   ▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.  ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.  ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.  ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits ▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.  ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.  ▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.    About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.   With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.   One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.   Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co    Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.