Senior Carrier Account Representative

Senior Carrier Account Representative Responsibilities • Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.

• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers. 

• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs

• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery. 

• Maintain outstanding service performance. 

• Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status. 

• Seek opportunities for new and existing customers to utilize committed capacity. 

• Build strong internal relationships with the Business Development team. 

• Utilize industry knowledge to resolve issues efficiently and independently. 

Qualifications • 2+ years in a Carrier Sales or Brokering role is required

• We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive. 

• Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented. 

• A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match. 

• Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.

• Our work culture is high energy! We need highly motivated individuals to help us reach our goals. 

• You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.

• Invest in your future with our matching 401(k) program.

• Build relationships and take part in learning opportunities through our Employee Resource Groups.

• Enjoy office wide engagement activities, team events, happy hours and more!

• Leave the suit and tie at home; our dress code is casual.

• Work in the heart of downtown Chicago, IL!

• Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.

• Maximize your wellness with free counseling sessions through our Employee Assistance Program

• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.

• Receive 100% paid parental leave when you become a new parent.

• Get paid to work with your friends through our Referral Program!

• Get relocation assistance! If you are not local to the area, we offer relocation packages.